SAM Cloud is an online scheduling and automation web-based application. SAM Cloud is an alternative for broadcasting playlists with the option to insert live drops on your Live365 stream.


NOTE: If you are having an issue with SAM Cloud after an outage or interruption, please see our article on restarting SAM Cloud or SAM Broadcaster after a dropped stream.


Tip: You may have access to 1 or more Live365 stations. See our Dashboard Navigation article to learn more about selecting the station which you want to work with. Once on that Station's Overview page, you can then follow along.


Here are step-by-step instructions for setting up your SAM Cloud to work with Live365

  1. Access the SAM Cloud website and register for an account. 
  2. Open your Live365 Dashboard (Login Required).
  3. First, make sure that the StreamingRelay field from the account dashboard is empty. After that select Streaming from the left column Station Menu. Locate the LiveDJ area as shown below:
  4. Login to your SAM Cloud account & click on SettingsStreaming from the left-hand panel.
  5. Press the button to add a new Relay and select Live365.
  6. Fill out the encoder information as indicated in Step 3.

    For optimal audio quality and streaming performance, we recommend configuring the AAC or MP3 codec to be close to the bitrate you've selected as output within the Live365 Dashboard.

    To adjust your Live365 station’s preferred output format and bitrate simply navigate to Streaming Encoding and then ensure your encoder aligns with those specifications. One requirement is that the sample rate must always be set to 44.1 kHz.

    If you are uncertain about what encoding settings to use, please refer to the following blog article for additional information and guidance:
  7. Allow it a few moments to connect and the Status of the relay station should turn green:


This will override any scheduled Events and AutoDJ currently playing in the Live365 Dashboard. We recommend uploading files to our library and use the Live365 AutoDJ feature as a fallback, in case if your SAM Cloud automation goes offline.


Please remember that even when you are broadcasting live, your files must transmit the correct metadata for copyrighted content (Artist - Title). If you are part of the Ad Revenue Share Program , you need to also manually insert our ad trigger files.