SAM Cloud is an online scheduling and automation web-based application. SAM Cloud is an alternative for broadcasting playlists with the option to insert live drops on your Live365 stream.

NOTE: If you are having an issue with SAM Cloud after an outage or interruption, please see our article on restarting SAM Cloud or SAM Broadcaster after a dropped stream.

First, make sure you are editing the station where you want to make these changes. Highlight and click the station name to select it. If you are unfamiliar with how to navigate this part of Live365, please see this help article which describes dashboard navigation.

Once you have selected the appropriate station, you will be taken to that Station's Menu page. From this page, you will be able to navigate and make changes and adjustments to your station.

Here are step-by-step instructions for setting up your SAM Cloud to work with Live365

  1. Access the SAM Cloud website and register for an account. 
  2. Open your Live365 Dashboard (Login Required).
  3. First, make sure that the SourcesRelay field from the account dashboard is empty. After that select SourcesLive DJ from the left column Station Menu. Locate the Encoder Settings area as shown below:
  4. Login to your SAM Cloud account & click on SettingsStreaming from the left-hand panel.
  5. Press the button to add a new Relay and select Live365.
  6. Fill out the encoder information as indicated in Step 3.

    For optimal audio quality and streaming performance, we recommend configuring the AAC or MP3 codec to be close to the bitrate you've selected as output within the Live365 Dashboard.

    To adjust your Live365 station’s preferred output format and bitrate simply navigate to Station SettingsOutput Encoding and then ensure your encoder aligns with those specifications. One requirement is that the sample rate must always be set to 44.1 kHz.

    If you are uncertain about what encoding settings to use, please refer to the following blog article for additional information and guidance:
  7. Allow it a few moments to connect and the Status of the relay station should turn green:

This will override any scheduled Events and AutoDJ currently playing in the Live365 Dashboard. We recommend uploading files to our library and use the Live365 AutoDJ feature as a fallback, in case if your SAM Cloud automation goes offline.

Please remember that even when you are broadcasting live, your files must transmit the correct metadata for copyrighted content (Artist - Title). If you are part of the Ad Revenue Share Program , you need to also manually insert our ad trigger files.