Live365 Tools and Tutorials

First Time User Broadcast Guide
This is a step-by-step guide for first time broadcasters. Topics include library organization, uploading tracks, creating Playlists, scheduling Events, and ...
Understanding your Station Settings: Station Profile Tab
This is how you can change the information displayed on your profile page and pop-out player: station logo, cover art, music genres, station description, an...
Best practices for station images
Having custom art for your Live365 station can help take your station to the next level! Whether you choose to create the logos yourself, or pay to have one...
Configuring Your Social Links on the Station Profile Page
When entering your social media links in the Station Profile tab, you must begin your URLs with " http:// " or " https:// " to avoid a 4...
AutoDJ Settings
AutoDJ helps to ensure that your station is broadcasting 24/7. If your 3rd-party encoder becomes disconnected, for any reason, AutoDJ will help to ensure th...
AutoDJ Separation Rules
AutoDJ Separation Rules are an important feature that controls the frequency with which tracks, artists and albums are repeated when AutoDJ is selecting tra...
Crossfade Settings
The Crossfade settings screen on your Station Menu lets you have more control over the crossfade transitions between your Music and Talk tracks.  The Cr...
Using the Relay Feature to Pull Streams to Live365
When using the Relay feature, you can pull other streams directly to Live365 for easier music and event scheduling.  You can find the Relay feature with...
How to Insert Ads when using Relay
When using the Relay feature to pull streams to Live365, you should use the normal ad triggers to insert the ads. Just as you are in control of your conten...
Getting to know the Pop-out Player
Each station's licensed Pop-out Player is available for listeners in the United States, Canada, and U.K. only. This geographic availability is due to t...
Your Listener Statistics
Find out how many listeners have connected to your stream over the past week, month, or year with our built-in analytics. Active sessions include listeners ...
Stream Restrictions
Ban problematic IP addresses or block entire countries from accessing your radio station. You can also set a maximum duration that people can connect to you...
How Do I Ban Problematic Listeners?
As a Live365 Broadcaster, you have some control over who listens to your station and for how long. First, make sure you are editing the station where yo...
Are there song language restrictions on Live365?
There are no language restrictions on the Live365 platform. You may broadcast in any language you'd like. This applies to all content on the platform, ...
Glossary
This article helps you to familiarize yourself with the Live365 terminology that you will find throughout this help desk. Account Menu - Upon logging in...
Accessing Live365 on Amazon Alexa
Listeners can access Live365 on Amazon Alexa using the phrase "Play Live365!" Previously, listening was only available via browser or the Live3...
Can I temporarily disable my station?
Some broadcasters may not run their station in a 24/7 format, such as schools hosting sporting events or churches holding weekly broadcasts. Live365 has the...
How do I find my IP/Hostname and Port number to broadcast Live?
You will need your server IP/Hostname Address, port number, mount, username and associated password in order to broadcast live using Live365. First, mak...
How do I take a screenshot?
Sometimes, to correct a configuration problem, your Live365 Support Technician will need a little glimpse of your encoders page to make sure all the items a...
How do I take a screenshot on my phone?
During the troubleshooting process, we may ask you for a screenshot of what you are seeing on your phone or mobile device. This allows us to see what you ar...