Live365 needs "each" commercially produced song to be in its own track and to display the correct artist name, track title, and album. Blank metadata can cause issues for AutoDJ and SoundExchange Reporting.


It's very important that your tracks display correct metadata within Live365 to comply with our music licensing partners. In LiveDJ mode, there are tools like Station Playlist and Nexgen which have cue sheet features that allow for reporting multiple metadata events for a single audio file.

Metadata is the information attached to a track that shows the track title, artist, and album. This information is important, not only for Sound Exchange reporting, but it also helps AutoDJ function properly, giving you a wider selection of songs and much better track rotation.

You should try to avoid having any tracks with blank metadata, or that are labelled as "untitled artist" and "untitled album." This is because the DMCA check will think that all those tracks are from same artist or album, even though they might not be. This is important because according to the DMCA, you can only have songs from the same artist or album a maximum of 4 times in 3 hours.

NOTE: Each AutoDJ track should only contain one song, unless you are direct licensed, broadcasting non-copyrighted content, or are the copyright owner. You should not upload tracks that contain multiple commercially produced songs (for example, syndicated programming) unless you fall into one of the categories mentioned above, otherwise each track needs to display accurate metadata for the song that is contained in that particular file. You will either need to edit the single file into multiple files that have proper metadata or use a 3rd-party solution like Station Playlist which support cue files. If you would like more information regarding these tools, please contact support.

You can update your track metadata from inside the Live365 interface.

From the Navigation Bar on the left side of the Live365 interface, select Media -> Tracks.

  1. In the "Tracks" pane, click on the action menu for the track that you want to edit.
  2. Click "Edit" to open the "Edit Track" window.

Once you have selected the Edit Track option, it will open a new window from which you can edit the track metadata. Be sure to scroll to the bottom of the Metadata window to fill in all of the fields.

Once you have added the correct title, artist, and album in the fields provided, click the green "Save" button. 

If you have any questions, comment or concerns regarding metadata, please contact the Solutions team here.