Alternatively referred to as promo code, a coupon code is a special word or series of characters used on Live365 to get a discounted price or limited offer on a new package order. 


Coupon codes can be obtained from social media posts and marketing e-mail campaigns, so be sure to follow Live365 on Facebook, Twitter, LinkedIn, etc. and subscribe to our newsletter.


Applying a Coupon Code during a new order

  1. You can review our broadcast packages and pricing plans at https://live365.com/broadcaster/pricing.
  2. Once you've made a decision on which package better fits your broadcasting needs, click the Select button next to it.
  3. You will be prompted to customize your broadcasting package and select from a list of add-ons that you can order in addition to your new Live365 Station. Please keep in mind that currently, coupon codes do not apply to add-ons and only the price of the station will be discounted.
  4. Click the Continue button after selecting the add-ons.
  5. Create a new account with Live365 by completing the form with the required information: First Name, Last Name, E-mail Address, Phone Number, and Password. Before moving forward, please make sure to check the reCAPTCHA box. reCAPTCHA is a system that enables us to distinguish between human and automated access to our platform. 
  6. Next, input your new station's name, select the Genres and add a description to it. Once you are done, click the Next button in the bottom right corner of the screen.
  7. For the next order step, please make sure that the right package is selected. The highlighted broadcast package should match the one that you selected in step 2. Click the Next button to get to the last step.
  8. You are now on the Review and Pay step, the last one from the order process. Please add your billing details then scroll down until you see your order summary and the Total Price. Above the Total Price, you will see a text box where you can insert and apply the Coupon Code.
  9. Simply copy and paste or manually write the promo code that you received by e-mail, social media, or our Support Team and click the Apply button. You will observe that the price will get updated with the applied discount.



Applying a Coupon Code during an upgrade from Trial

  1. Login to the Live365 Dashboard.
  2. Select Services from the Billing dropdown menu.
  3. Identify the Trial station that you would like to upgrade to a paid package and left-click on it.
  4. Click the Reactivate button.
  5. Select your new Package and click Next.
  6. You are now on the Review and Pay step, the last one from the order process. Please add your billing details then scroll down until you see your order summary and the Total Price. Above the Total Price, you will see a text box where you can insert and apply the Coupon Code.
  7. Simply copy and paste or manually write the promo code that you received by e-mail, social media, or our Support Team and click the Apply button. You will observe that the price will get updated with the applied discount.
     
Note: The discount from the coupon codes only applies to your Live365 station monthly subscription. The price of the extra add-ons that you order for your station is fixed and not affected by coupon codes.


For any questions or concerns in regard to active Coupon Codes, our Support Team can be reached by emailing help@live365.com or at this link.