This article helps you to familiarize yourself with the Live365 terminology that you will find throughout this help desk.
Account Menu - Upon logging in, you will be automatically directed to your Account where you can access your Account Menu on the left side of the page. The tabs of the Account Menu allow you to access the various Account level features of Live365, from top to bottom: Stations, Billing, and Account Settings. Tabs may expand to reveal sub-categories.
Active Session - An active session is a listener connection that lasts longer than "60 seconds".
Categories (formerly called Tags) - Categories are user-defined tags used for sorting and searching your library, as well as building Playlists and ClockWheels. Categories are added to tracks after you upload them. A track can have several Categories simultaneously. Create Categories in the Media -> Categories tab of the Station Menu.
CloudDJ - CloudDJ refers to the modes of broadcasting that are Live365-internal. Both AutoDJ and scheduled Events are considered part of the CloudDJ mode. LiveDJ mode is the only mode of broadcasting that isn't covered under the CloudDJ type.
Dashboard - The dashboard is the Live365 broadcaster interface as a whole, where you can manage your account as well as individual stations.
DMCA - The DMCA is the Digital Millennium Copyright Act for the United States. It requires that in any three-hour period, you should not intentionally program more than three songs (and not more than two songs in a row) from the same recording; you should not intentionally program more than four songs (and not more than three songs in a row) from the same recording artist or anthology/box set. Read more about DMCA here.
Cover Art - You can upload custom Cover Art for your Live365 Station Profile page. The Cover Art will appear at the top of your Station Profile page. To update your Cover Art, go to your Station Menu and select Station Settings -> Station Profile -> Upload Cover Image. For best results, Cover Art should be 960px wide by 342px tall. Read more about Cover Art here.
Crossfade - Crossfading is an audio mixing technique which makes transitions between tracks less jarring. Crossfade is adjustable in the AutoDJ feature. For example, a crossfade of 4 seconds would mean that the first track is reduced in intensity starting 2 seconds before the end of the track while the next track is queued and increases in intensity over the 2 seconds of the start of that track. You can adjust your crossfade setting from the station menu, by navigating to: Sources -> AutoDJ -> Crossfade
Events - Events are shows that are created in your Schedule. All of your Events can be scheduled from the Schedule tab, found in the Station Menu. Schedule -> Events
Flexible Scheduling - When you create an Event, you can choose between Strict and Flexible scheduling. When you choose Flexible scheduling, you will let the current track finish before starting this Event. The start of this Event may be delayed as a result of Flexible scheduling.
Geo-Blocking - The Geo-Blocking feature allows you to restrict access to your stream based on the geographical location of the listener. You can set up your geo-blocking preferences by selecting Station Settings -> Restrictions -> Geo-Blocking from the Station Menu.
Historical Reports - You can find general details on your listener audience by selecting Analytics from the Station Menu. In order to see historical reports, adjust the span of weeks or months to the time frame that you would like to view. Historical Report information types include geographic distribution of your listeners, daily listener, and individual session counts.
Impression (ad impression) - An impression is an occurrence of an advertisement in your stream. Each individual ad impression is counted towards your revenue for the Ad Revenue Share Program.
IP / IP Ban - Each individual internet capable device has a numerical identifier known as an IP address. Live365 has a built-in feature that allows you to block the IP addresses of problematic listeners. You can find the IP Ban feature by selecting Station Settings > Restrictions -> IP Bans in your Station Menu.
Library - Your library is made up of the media that you’ve uploaded to your Live365 instance. The amount of media that you can upload depends on the storage limits in your individual Live365 plan. You use the media in your library to build playlists and provide content for AutoDJ.
Embeddable Player - Each Live365 station comes with a custom Embeddable Player that you can add to your website. The configuration and code snippet for your player can be found by navigating to Listen -> Embeds -> Player in your Station Menu. The Embeddable Player is the best way for your listeners to experience your stream. Read more about the Embeddable Player here.
Note that the Embeddable Player is only available for listeners in the United States, Canada, and U.K.
Last Played Widget - With the Last Played Widget you are able to easily generate a code by navigating to Listen -> Embeds -> Last Played Widget that you can easily embed this widget on any website in order to display a list of the latest played tracks from your Live365 station. Read more about the Last Played Widget here.
Pop-out Player - Each Live365 station comes with a custom Pop-out Player. This can be directly accessed from the Embeddable player by clicking the pop-out button from the top right corner. You should share the link to your Pop-out Player widely.
Note that the Pop-out Player is only available for listeners in the United States, Canada, and U.K.
Metadata - Metadata is information that is appended to audio tracks. Metadata usually indicates the track’s title, track’s author, album, year of publishing, etc. You can edit the metadata of the tracks in your Library from within the Live365 interface.
MultiTrack - A MultiTrack can be a pre-recorded mix, set of music, or episode. Inside of a MultiTrack, the metadata of each element can be identified individually. this feature works with non-copyright material as well, enabling you to call out the details of your spoken word segments.
PROs - Short for "Performing Rights Organizations," these are the bodies that provide us with music licensing so that your station can be legal. Some examples include BMI, SESAC, ASCAP, and AllTrack for the United States, SOCAN and Re:Sound for Canada, and PPL and PRS for Music for the United Kingdom.
Real Time Reports - You can find details on your current listener audience by selecting "Analytics" from the Station Menu. In the drop down box to select your desired time frame, choose "Real Time." Real Time Report information types include geographic distribution of your listeners and their IP addresses.
Reach - is the count of unique listeners. In other words, the most accurate count we can provide on individual listeners tuning in to your station stream. If someone tunes in multiple times from the same web player on the same computer, they are counted as 1 for the purpose of Reach.
Schedule - The Schedule tab is found in the Station Menu. The Schedule pane allows you to view your current Events, create new Events, and delete upcoming Events.
Session Duration - A session duration is the length of time that a listener is connected to your stream. As a Live365 broadcaster, you have control over the maximum length of a session duration. To adjust your maximum session duration, select Station Settings -> Restrictions > Session Duration from the Station Menu. Read more about Session Duration here.
Session Starts - An active session is a listener connection to your stream that lasts longer than 60 seconds. The session starts data in the Historical Reports counts both Active sessions and sessions which are less than 60 seconds.
Station ID (2 definitions) - Either the uneditable alpha-numeric identification assigned to your station upon creation, or the Track Type called Station ID for communicating to your listeners which station they are listening to.
Station Menu - After selecting a station within your Account, you will be directed to your Station where you can access your Station Menu on the left side of the page. The tabs of the Station Menu allow you to access the various Station level features of Live365, from top to bottom: Overview, Media, Schedule, Sources, Analytics, Listen & Station Settings. Each tab may expand to reveal its sub-categories.
Station Page - Your Station Page can be found in the Live365 station directory. You can customize the look of your Station Page by adding custom Station Logos, custom Cover Art, a station description, and social media links. Your Station Page settings can be found by selecting Station Settings -> Station Profile from the Station Menu.
Station Status - You can temporarily suspend your station by selecting Sources -> AutoDJ -> Global. Uncheck the "Enable" box and click the orange "Save Setting" button. Disabling your station will stop listeners from being able to connect to your stream. This is especially useful if you have periods where no Events are scheduled. Disabling your station does not affect your monthly bill, but can help manage your TLH (Total Listening Hours).
Statistics - From the station menu, select "Overview." You will find how many people are currently listening to your station, how many listeners tuned into your station in the last 24 hours, your Total Listening Hours (TLH), and how much free storage you have left in your Library.
Storage - The amount of Storage included in your Live365 package will determine how many Tracks you can have uploaded to your station’s Library at any given time. You will see your current Storage Limit, as well as how much Storage is currently being used from the Station Overview page.
Stream - Your stream is the audio that your listeners hear when they connect to your station. When your listeners hear your station’s content, it’s called “connecting your stream.” You might see that phrase throughout this documentation.
Strict Scheduling - When creating an Event, you can choose Strict or Flexible scheduling. Strict scheduling will ensure that your Event starts at the exact time specified. This means that the previous track might be cut-off in the middle to ensure that your Event runs on time. Flexible scheduling, on the other hand, will ensure that there are no jarring transitions where tracks get cut in the middle. The previous track will finish before your Event starts.
TLH /ATH - TLH is the acronym for Total Listening Hours. Your Live365 package comes with a maximum number of Listening Hours per billing cycle, which resets monthly. If you have 4 listeners, who only listened for 15 minutes each, their combined total will count as one single Listening Hour.
Tracks - Tracks are media that you’ve uploaded to your Live365 Library. Not all Tracks have to be music. Types of tracks include Music, Talk, Station IDs, Ads, and Promos. Tracks can be categorized according to Track Type or by using the user-defined Tags.
Types (Track Types) - Tracks can belong to 5 different Type categories: Music, Talk, Station IDs, Ads, and Promos. Track Types are used to help you sort your Library, as well as select tracks for use in the AutoDJ track mix feature.