File Transfer Protocol, also known as FTP, is the easiest and fastest way to upload audio files from your local computer to the Windows Virtual Machine.

Each virtual machine comes with a File Transfer Protocol Server already installed and set up. In addition to your virtual machine’s Remote Desktop credentials, you will receive the File Transfer Protocol(FTP) details within the setup email we send to you.

To use FTP, you will need additional software installed on your local computer. FileZilla is just one of many FTP software programs. While other software interfaces may differ, the process will be largely the same across most file transfer programs.

Before getting started, you will need to download the FileZilla Client that matches your computer’s operating system:

  • If your home computer runs on Windows 10+, download and install the program here.
  • If your home computer runs on macOS 10.13.2+, download and install the program here.

After installing the FileZilla Client version matching your operating system, follow the steps below to connect and upload files or folders from your local computer to the Live365 Windows Virtual Machine.


  1. Open the FileZilla application on your computer.
  2. Input the File Transfer Protocol access information from the setup email into FileZilla’s login fields at the top of the window. The required credentials are Host, Username, Password, and Port. We highly recommend copying and pasting the login details, ensuring no extra spaces or characters are added to any of the fields.
  3. Click the Quickconnect button and wait for the connection to be established.
  4. Search for the folders on your device in the left Local Site pane of the FileZilla interface. Files from your selected folder will appear in the pane below.
  5. Click and drag the files from the lower part of the Local Site pane to the lower part of the Remote Site pane on the right.

    You can select multiple files by holding the left CTRL (or Command if you are using a macOS device) button on your keyboard and selecting each file. Additionally, you can select a group of items by clicking on the first item, scrolling to the last item, holding the left SHIFT key, and then clicking on the last item.
  6. Once you’ve dragged the files to the Remote Site pane on the left, the downloads will start automatically. You can check the status of the file transfers in the bottommost pane in Filezilla.

Now that you have successfully connected to your virtual machine and uploaded some of your media, you can organize and manage your uploaded files just as you would on your home computer. 

Connect to the Windows Virtual Machine with Remote Desktop and start by selecting the folder icon on the taskbar of the virtual machine, which is located at the very bottom of the screen.

The icons located on your taskbar may vary depending on your setup, so if you are unable to find the file explorer icon click on the magnifying glass in the bottom left side of the screen and search for File Explorer, or simultaneously press the Windows button on the keyboard and the E key.

With the File Explorer opened, you can view, delete, or move different media you have uploaded. The uploaded files can often be accessed through the quick access section, which should open by default.

If the file you are looking for is not here, click on This PC and then the C:\Users\[Your Username] folder.

Once here, you will be able to search through the entire FTP directory on your VM. Most uploaded items will be contained under Users, then your login username.

Next steps

Thank you for checking this article out. We recommend going through the upcoming article in this section:

Windows Virtual Machines - Getting started with StationPlaylist

If you have any questions or concerns about this Add-on, our Support Team can be reached by emailing help@live365.com or creating a ticket at this link.

⬅ How to access the web Control PanelGetting started with StationPlaylist ➡