Since Live365 covers SoundExchange reporting and licenses musical works through ASCAP, BMI, SESAC, GMR, AllTrack, SOCAN, Re:Sound, PPL, and PRS for Music, all customer payments are committed through to the end of that current month and are non-refundable. This means that once payment is made, we are not able to issue a refund.

If you cancel your Live365 account, access to your Live365 account will persist until the end of your billing cycle.

To reverse your cancellation request, you can contact the Live365 support team via a support ticket or email.