Find out how many listeners have connected to your stream over the past week, month, or year with our built-in analytics. Active sessions include listeners that connect for more than a one-minute duration.
Live365 provides a full suite of analytics to help you evaluate your listener demographics. You can view Real Time listener statistics or those from previous time spans. Listener statistics include number of listeners, geographic distribution, and the platforms and devices used to access your stream
You can find your Listener statistics in the "Analytics" tab on the main station menu. Click on the "Analytics" tab to open the Analytics page.
Analytics Main Page
When you open the main analytics page, you will be greeted with your station's "Sessions", "Session Starts," & "Total Listening Hours" prominently displayed. You can select to view the total current "Listeners", the "Countries" they are from, and which "Platforms & Devices" they are using to access your stream.
You will also have the option to view "Analytics" chronologically, as indicated in the image below. These are generally updated every hour.
1) To access all of the options, click on the default entry "Last Year," which will open a menu of additional options.
2) Select the option in the menu, for the analytics that you would like to view.
The "Countries" tab will show you the breakdown of your listeners by country. You will see the country name, the number of active listener sessions, session starts, reach and the total aggregated TLH from that country.
Depending on how many entries there are, your Country Counts data might appear on multiple pages. At the bottom of the pane, you will see a display of which page you are viewing. Use the forward and back arrows to navigate between pages. Use the drop-down menu to the right of the page display to change how many entries you would like to view per page.
The "Platform/Devices" tab shows the individual types of devices currently connected to your stream. This will indicate the "Platform" used, amount of "Active Sessions" and "Session Starts" there were, and the "TLH" (Total Listening Hours) recorded.
While in the historical tab under analytics you will see a graph showing the reach of your station for each particular day. Hovering over a data node will show you the exact count.
Reach is the count of unique listeners. In other words, the most accurate count we can provide on individual listeners tuning in to your station stream. If someone tunes in multiple times from the same web player on the same computer, they are counted as 1 for the purpose of Reach.
Discrepancies between Realtime and Historical Statistics
You may notice that certain stats will change or may not exactly match when comparing Realtime and Historical side by side and wonder why that is. We have several systems in place to minimize bot traffic, as well as filtering and cleaning up of the Historical stats after they have been processed from the Realtime display.
Historical stats are always going to be the best indicator for overall station performance, and we advise only considering them as "final" stats after 24 hours have passed.